Select a service of either Giclée printing, mounting or framing, depending on if you wish to have a display option for your print. There you can select a paper type and upload your artwork file for printing.

All files must be supplied as either JPG or flattened 8-bit TIFF, sized to the desired dimensions at 300dpi & tagged with an RGB Colour Profile (e.g. Adobe 1998 RGB or Pro Photo RGB).

Uploading files that are a different aspect ratio to the selected print size will result in cropping the image. To avoid this from happening, please ensure that your file is set up with the correct dimensions of your chosen print size.

Giclée is an inkjet printing process that uses pigment-based inks and archival paper to create vibrant and long lasting prints. This is different to other formats of printing; the combination of using UltraChrome inks and archival paper mean that our prints are resistant to fading, with a lifespan of over 100 years.

At Fresh Aire we use a state of the art 12-colour Epson printer which offers a wide colour gamut with 99% Pantone Coverage, achieving colour accurate prints that can be reproduced consistently and with confidence. It reproduces artwork with a full spectrum of colour in their highest resolution, ideal for artists wanting to bring their artwork to life in print.

Ultimately, the paper you choose is down to personal preference where you choose which elements you’d like to accentuate. However, there are characteristics that can be more appealing for certain applications. As a certified Hahnemühle studio, we offer 8 high quality paper stocks with a broad range of textures and finishes, everything from cotton-based matte to a heavy textured gloss.

In general, Gloss paper offers denser blacks and increased saturation which produces a bolder, more graphical feel to an artwork. Conversely, the enhanced rendering of detail and the velvety softness of Matt paper emphasises it's fine art qualities and creates a greater sense of depth.

We recommend purchasing a test strip(s) before printing to trial papers to inform your decision and help select the right paper for your artwork.

To include a border on your print you have to choose between 'Fit' or 'Fill' options. 'Fit' involved shrinking your image on the selected paper size to avoid cropping; this keeps the entire image visible but can result in borders being uneven if your image ratio doesn't match the selected print size.

'Fill' on the other hand fills the page with your image to create even borders, however can involve cropping your image to achieve this. To ensure you have full control over the outcome of your print, we recommend that you prepare your file to the exact dimensions and with your chosen borders beforehand and use this to order.

You can choose to have your order delivered or to collect from our studio. Once your order is placed we will work hard to complete it within a 2-3 working day turnaround, however for large orders this may change.

Your order will be dispatched via a tracked delivery service, where you can follow it's journey, allocate a preferred delivery date & identify a safe place to leave your package. Your tracking number will be emailed to you upon dispatch.

We’re committed to ensuring every customer is satisfied with their print, so if you have noticed a fault with your print please contact us and we can work together to find a resolution.

We ask that you photograph the fault with print, as well as the packaging if there is damage, and send to us via email at info@freashaire.co.uk. We will then work to establish the cause of the fault and aim to send out a replacement for you the next working day.

To prepare your file for printing a test strip, first size it to the required dimensions at 300dpi and tagged in an RGB colour-space such as Adobe RGB 1998. Then use the rectangular marquee tool in Photoshop to copy a 20x5" section containing the full range of tonal values in your artwork. 

Alpha Cellulose paper is produced from wood pulp; it is made up of multiple sugar molecules bonded together to form a chain. During the paper manufacturing process this chain is broken down, refined to remove undesirable elements (such as lignin) and then reformed to give strength to the finished sheet of paper. To create different finishes within the paper surface, occasionally Alpha Cellulose fibres are combined with other materials, such as cotton linters.